Terms and Conditions
Understanding our terms and conditions is essential for a smooth transaction. At JASENGINE Ltd., we aim to provide clarity and transparency in our policies, ensuring that you, our valued customer, are fully informed about your rights and responsibilities when purchasing our products. Please take a moment to read through our terms to facilitate a seamless shopping experience.
Applicability of These Terms
These terms of sale apply to all goods supplied by JASENGINE Ltd. to you, the Consumer. By placing an order, you agree to be bound by these terms and conditions, which govern the sale of our products. We recommend that you print a copy of these terms for your records. The terms are subject to change, and any amendments will be published on our website. Your continued use of our site and services following any such changes will constitute your acceptance of the new terms. It is your responsibility to review these terms periodically for updates or changes.
Order Process and Acceptance
When you place an order through our webshop, you will receive an email confirmation acknowledging your order. This confirmation indicates that we have received your order, but it does not constitute acceptance of your order. Acceptance of your order occurs when we dispatch the goods, at which point a contract is formed between you and JASENGINE Ltd. We reserve the right to refuse or cancel any order for various reasons, including unavailability of stock, errors in the pricing or product description, or if we suspect fraudulent activity. If we cancel your order, we will notify you immediately and provide a full refund if payment has already been made.
Delivery and Returns
Delivery services are offered for all purchases made from our webshop. We aim to dispatch your order within the specified timeframe, although delays may occur due to unforeseen circumstances. Upon dispatch, you will receive a tracking number to monitor your delivery status. If you are not satisfied with your purchase, you have the right to return the goods within 14 days of receiving them, provided they are in their original condition and packaging. To initiate a return, please contact our customer service team. Refunds will be processed promptly, typically within 14 days of receiving the returned item. Please keep a copy of your order confirmation for future reference.